Using digital touch points to surprise and delight guests

Customer experience matters. With the variety of options available in hospitality, how can you stand out? Your brand needs to make emotional connections to your guests and create longstanding, loyal…

One easy, actionable way to create a more personalized experience on board

Everyone’s talking about personalized experiences on board their cruise ships. They’re talking about giving the passengers what they want. Giving them choice. They’re trying out new medallions that…

What libraries can learn from WeWork

Co-working spaces aren’t revolutionary when we consider that libraries have been providing this service forever. And yet companies that do this, the biggest being WeWork, have managed to monetize……

Creating community on cruises through content

This article was originally posted in The Insider   “The journey, not the arrival matters.” T.S. Eliot   It wasn’t that long ago that many people thought that cruises were mostly for the…

Checking up after checking out

Goodbye. Ciao. 再见. Adieu. Hoteliers say goodbye to all kinds of guests in all kinds of ways – but what happens after? How can hotels stay connected and stay relevant once guests are on the road or on…

Matchmaker: PressReader brings Haywire Wines and Decanter magazine together in a brand new partnership

Haywire Wines is the first Canadian winemaker to make Decanter Magazine’s list of the year’s Most Exciting Wines. Better yet, they’re first to make the top ten with 94 points (that’s a lot). When…

Expanded OpenAthens partnership makes PressReader more accessible to students around the world

After years of successful partnership with OpenAthens, we’ve integrated the identity and access management software into all of our mobile apps making it easier than ever for students to read top…

Meredith Corporation’s brands added to PressReader’s growing catalog

The publisher reaches new heights inside airplanes, cruise ships, and hotels For the first time ever, dozens of brands from Meredith Corporation, (NYSE: MDP; www.meredith.com), the leading media and…

The future of technology, content and the hotel guest experience

The future of technology, content and the hotel guest experienceNikolay MalyarovAuthor's Bio To address one of the strategic priorities of the guest experience — access…